Refunds

Refunds and cancellation

Refunds and cancellation

Effective 31 October 2026

1. During the private beta

1. During the private beta

MAIA is free during the private beta, so there is nothing to pay, cancel or refund. You can leave the beta at any time: disconnect your Google account and ask us to close your account through our contact page.

2. Paid plans

2. Paid plans

When paid plans begin, MAIA will be billed as a subscription, charged by card in advance for each billing period. We'll show you the price and the billing period before you subscribe.

3. Cancelling

3. Cancelling

You can cancel at any time through our contact page. Cancelling stops your next renewal. You keep access until the end of the billing period you've already paid for.

4. Refunds

4. Refunds

Payments are non-refundable, and we don't refund partial billing periods, except where the law requires it. Nothing in this policy limits any rights you have under consumer protection law.

5. Charges in error and disputes

5. Charges in error and disputes

If you believe you've been charged in error or charged twice, contact us through our contact page and we'll investigate and correct any error. Please contact us before disputing a charge with your card issuer; it's usually the fastest way to resolve it.

6. Contact

6. Contact

MAIA is provided by xFabriq Inc. For billing questions or to cancel, use our contact page at xfabriq.ai/contact.

© 2026 xFabriq Inc.